General Information
The Role of the Hospital Ethics Committee
West Virginia University Hospitals has an Ethics Committee to help you with difficult decisions and to help resolve conflicts, should they occur, between you and your child's physician or members of your family.
The Ethics Committee includes doctors, nurses, social workers, ethicists, a hospital administrator, and a hospital chaplain. These professionals have expertise in helping to make healthcare decisions and to resolve conflict. Their advice often has proven to be helpful.
If you would like to talk to the Ethics Committee, we encourage you to ask your doctor or nurse to contact the committee for you. If you wish, you may contact the Ethics Committee by calling 293-7618, or page beeper number 304-362-0494.
Comments And Complaints
We are committed to providing the highest quality of care at West Virginia University Hospitals. If you have an unsatisfactory experience, please let us know. You can call the patient advocate at 598-4167, the nurse manager on your unit, or the hospital administrator at 598-4200.
If the hospital does not respond to your complaint to your satisfaction, or if you are unhappy for another reason, you may contact:
Office of Health Facility Licensure and Certification (to report violations and to request an inspection of the facility)
WV Department of Health and Human Resources
350 Capitol St .
Charleston, WV 25301-3718
304 - 558-0050
Medicaid Fraud Control Unit
WV Department of Health and Human Resources
1900 Kanawha Blvd.
Building 6, Room 848
Charleston, WV 25305
304 - 558-1858
304 - 558-3498 (fax)
Protective Services (Child and Adult)
WV Department of Health and Human Resources
350 Capitol St., Room 691
Charleston, WV 25301
304 - 558-7980
Abuse Hotline (child and adult)
1-800-352-6513
West Virginia Advocates, Inc.
1207 Quarrier St.
Charleston, WV 25301
304 - 346-0847
State Ombudsman
c/o West Virginia Commission on Aging
State Capitol Complex/Holly Grove
1900 Kanawha Blvd. East
Charleston, WV 25305
304 - 558-2241
Ombudsman c/o Legal Aid of WV
922 Quarrier St., 4th Floor
Charleston, WV 25301
1-800-834-0598
304 - 343-4481
WV Legal Services Plan
(local representative)
153 Holland Ave.
Westover, WV 26501
304 - 296-0001