Going Home As your child gets better, we’ll work with you and your family to prepare for a safe homecoming. Your child’s nurse will talk with you about home care, at-home medications, how to use equipment at home and follow-up visits with the doctor. The nurse will also tell you who to call if you have any questions or problems at home. Discharge Instructions Before you leave the hospital, you will receive written instructions for your child concerning medications, activities, return appointments, etc. If you don’t understand the instructions, please ask your nurse to explain them. Prescriptions If your child needs a prescription for their follow-up care at home, you may find it convenient to ask us to send your prescriptions to the Medical Center Pharmacy, located on the first floor of the Physician Office Center, next to the hospital. In many cases, this pharmacy can have your medicine ready to be picked up when you are discharged. You may also have your prescriptions filled at another pharmacy of your choice. Note: You must have a valid ID to fill prescriptions for narcotics. Due to federal law, the hospital is unable to fill prescriptions. Back at Home If you are having other problems or if you have any questions, call your physician between 8 am and 5 pm. After 5 pm, call Ruby Memorial Hospital at 304-598-4000. This number is answered 24 hours a day. Ask that your physician be paged. We want your opinion You may receive a survey in the mail asking about your experience at WVU Children's Hospital. We appreciate your time in filling out this survey and sending it back to us. Your thoughts and opinions help us give you the best care possible!